Checkout solution with CRM-system
Futura4POS will turn your point of sale into a point of service. The integrated CRM (Customer Relationship Management) system facilitates customer retention in a variety of ways. If you use loyalty systems, customer and gift vouchers and coupons, and you value direct interaction with customers through campaigns, you will be able to have a full overview of all this thanks to the customer master data and contact management system in your software.
Increasingly, the classic retail tools are being replaced by web based bonus systems and voucher codes. Why not offer your customers the purchase of giftcards and the opportunity to redeem them. An example of a customer-friendly offer is fashioncheque - a new system which allows the recipient of the voucher to redeem it in a variety of fashion and textile stores.
Gifts at the POS
Futura4POS makes giving presents easy. The sale of a gift voucher is recorded directly in the shopping basket. If several gift vouchers have been configured, then a voucher type can be selected from the list of available vouchers at the checkout. Vouchers can be entered with or without a serial number. You can also have a validity period and check its expiry date when the voucher is redeemed.
The POS solution also supports external gift cards, such as fashioncheque, or loyalty systems. Gift cards with a fixed or variable value are recorded in the shopping basket in the form of a gift voucher with a serial number and managed by a provider via a web service. Loyalty discounts can be combined with other sales discounts at the checkout. The loyalty points (loyalty discount) are given directly at the point of sale, displayed and recorded on the customer’s receipt.